Move-In Assistant

summary.

Move-In Assistant uses AI to read admission forms and fill in the resident's profile.

Staff check every field before anything is saved, instead of re-typing each form by hand.

problem.

Staff re-typed resident details from admission forms by hand. It was slow, error-prone, and there was no easy way to check new information against the existing profile.

what I did.

• Turned silent auto-fill into review first. Staff accept or reject every field.
• Won a confidence score on every field. Not one per page, and a higher bar for clinical data.
• Cut Legal's full-page AI warning to one sentence. By training the model without personal health information.
• Designed for when the AI fails. A clear state for every step, undo and an audit trail.

impact.

• Status: the AI model, back end and front end are built in a test environment
• Concept to pre-launch over two rounds of customer testing